Gaming on 365vic should always be fun — never stressful, never harmful. We provide every Filipino player with the tools, information, and support needed to keep gaming a safe and enjoyable experience.
365vic takes responsible gaming seriously. Here are the six pillars of our player protection program.
Every 365vic account goes through a mandatory Know Your Customer (KYC) process. We verify government-issued IDs to confirm that all players are at least 21 years old before any real-money gaming is permitted. No exceptions, walang palya.
If you feel you need a break, 365vic's self-exclusion tool lets you temporarily or permanently block access to your account. Exclusion periods range from 30 days to permanent closure — and once activated, it cannot be reversed until the period ends.
Take control of your spending by setting daily, weekly, or monthly deposit limits directly from your 365vic account settings. You can also set loss limits to cap how much you can lose in a given period. Limits take effect immediately when reduced.
365vic sends periodic reality-check notifications during your gaming sessions, reminding you how long you've been playing and your current balance. You can customize the frequency of these reminders in your account settings — every 30, 60, or 90 minutes.
Not ready for full self-exclusion but need a short break? 365vic's cool-off feature lets you pause your account for 24 hours, 7 days, or 30 days. During a cool-off period, you cannot log in, deposit, or place bets — giving you space to reset.
Our Filipino support team is available around the clock via live chat. If you're concerned about your gaming habits — or those of someone you know — our trained support staff can guide you to the right resources and help you activate protection tools immediately.
For most Filipino players, gaming on 365vic is a form of entertainment — a way to unwind after a long day in Manila, enjoy some excitement during a weekend in Cebu, or add a bit of thrill to watching a PBA game. And that's exactly what it should be.
Responsible gaming means keeping that balance. It means playing within your means, treating losses as the cost of entertainment rather than a problem to chase, and knowing when to stop. 365vic is built around the principle that player wellbeing always comes before platform revenue.
Problem gambling is a recognized health condition that can affect anyone, regardless of income, background, or experience. It's not a character flaw — it's a pattern that can develop gradually. The earlier it's recognized, the easier it is to address.
Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to use our responsible gaming tools or seek support.
Do you spend more money on gaming than you originally planned, or more than you can comfortably afford?
Do you find yourself chasing losses — continuing to play in order to win back money you've already lost?
Has gaming started to affect your relationships, work, or daily responsibilities in a negative way?
Do you feel restless, irritable, or anxious when you try to cut down or stop gaming?
Have you borrowed money, sold belongings, or used savings to fund your gaming activity?
Activating self-exclusion on 365vic is straightforward. Follow these steps to take a break whenever you need one.
Sign in to your 365vic account using your registered email and password. Make sure you're on the official 365vic platform.
Navigate to your profile menu and select "Responsible Gaming" or "Player Protection" from the account settings panel.
Select your preferred exclusion duration: 30 days, 90 days, 6 months, 1 year, or permanent. Shorter cool-off options are also available.
Confirm your choice. Self-exclusion takes effect immediately. You will receive a confirmation email and your account access will be suspended for the chosen period.
365vic gives you full control over your gaming activity. Here's a summary of all available responsible gaming tools and how they work.
| Tool | What It Does | How to Activate | Takes Effect |
|---|---|---|---|
| Deposit Limit | Caps the total amount you can deposit daily, weekly, or monthly in Philippine Peso (₱) | Account Settings → Responsible Gaming → Deposit Limits | Immediately when reducing; 24 hours when increasing |
| Loss Limit | Stops you from losing more than a set ₱ amount within a chosen time period | Account Settings → Responsible Gaming → Loss Limits | Immediately when reducing; 24 hours when increasing |
| Session Time Limit | Automatically logs you out after a set gaming session duration | Account Settings → Responsible Gaming → Session Limits | Immediately |
| Reality Check | Sends on-screen reminders showing your session time and net balance at set intervals | Account Settings → Responsible Gaming → Reality Check | Immediately |
| Cool-Off Period | Temporarily suspends your account for 24 hours, 7 days, or 30 days | Account Settings → Responsible Gaming → Take a Break | Immediately; cannot be reversed early |
| Self-Exclusion | Blocks account access for 30 days up to permanent closure | Account Settings → Responsible Gaming → Self-Exclusion, or via live chat support | Immediately; cannot be reversed until period ends |
| Account Closure | Permanently closes your 365vic account and deletes gaming access | Contact support team via live chat or email | Within 24 hours of request confirmation |
Simple habits that keep gaming fun and under control — whether you're playing slots, fishing games, or betting on the PBA.
Decide how much you're comfortable spending before you open any game. Treat it like a night out — once the budget is gone, the session ends.
Losing streaks are a normal part of gaming. Chasing losses by increasing bets or depositing more rarely works and often makes things worse. Accept the loss and step away.
Step away from the screen every hour. Grab a snack, stretch, or chat with family. Regular breaks help you stay clear-headed and in control of your decisions.
Avoid gaming when you're stressed, upset, or under the influence of alcohol. Emotional states impair judgment and can lead to decisions you'll regret later.
Gaming on 365vic is entertainment, not a source of income. Winnings are a bonus — not something to rely on. Maintain other hobbies and social activities outside of gaming.
365vic's deposit limits, session reminders, and cool-off tools are there for a reason. Use them proactively — not just when things feel out of control. Prevention is always better than cure.
If you or someone you know needs help with problem gambling, these organizations provide free, confidential support for Filipino players.
The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed operators in the Philippines. PAGCOR maintains a national self-exclusion registry and provides guidance for players experiencing gambling-related difficulties. Contact PAGCOR directly for information on their responsible gaming programs and national exclusion options.
The NCMH in Mandaluyong City provides mental health services including support for behavioral addictions such as problem gambling. Filipino players in Metro Manila, Quezon City, Makati, and surrounding areas can access counseling and referral services. The NCMH crisis hotline is available for urgent support needs.
Our trained support team is available 24/7 via live chat on the 365vic platform. We can help you activate self-exclusion, set deposit limits, or simply talk through your concerns. You can also reach us at [email protected] — we respond to all responsible gaming inquiries within 2 hours.
365vic is built for Filipino players who want great gaming with full peace of mind. Explore our games knowing that your protection tools are always just one tap away.
Must be 21 or older · Play within your means · Self-exclusion available anytime